Call Center Representative Assistant
Job Reference: 27805-Call center representative assistant
Company: RecruitArab - recruiter
Industry: Information Technology
Job Title: Call Center Representative Assistant
Location: Abu Dhabi
Industry: Information Technology
Closing Date: 2024-09-28
Email Address: apply@recruitarab.com
We are seeking a motivated and customer-focused individual to join our team as a Call Center Representative Assistant in Abu Dhabi. The ideal candidate will have experience in the Information Technology industry and possess excellent communication skills.
Key Responsibilities:
- Assist Call Center Representatives in handling incoming calls and inquiries from customers
- Provide support to customers by answering questions and resolving issues in a timely and professional manner
- Maintain accurate and detailed records of customer interactions
- Collaborate with team members to ensure customer satisfaction and meet performance goals
- Stay up-to-date on product knowledge and industry trends to provide accurate information to customers
Required Skills and Qualifications:
- High school diploma or equivalent
- [Number] years of experience in a customer service role, preferably in the Information Technology industry
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in Microsoft Office and CRM software
This is a full-time position based in Abu Dhabi. If you are a customer-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please send your resume to apply@recruitarab.com by 2024-09-28.
Please inculde this job reference [27805-Call center representative assistant] in the email when you send your application.