Call Center Representative

Job Reference: 23194-Call Center Representative
Company: RecruitArab - recruiter
Industry: Transportation and Logistics
Job Title: Call Center Representative

Location: Abu Dhabi, UAE

Industry: Transportation and Logistics

Closing Date: 2024-09-13

Email Application to: apply@recruitarab.com

We are seeking a highly motivated and customer-oriented Call Center Representative to join our team in Abu Dhabi. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong understanding of the transportation and logistics industry.

Key Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner
- Provide accurate and timely information to customers regarding their transportation and logistics inquiries
- Resolve customer issues and complaints in a timely and efficient manner
- Escalate complex issues to the appropriate department or supervisor as needed
- Maintain accurate records of customer interactions and transactions
- Work closely with other team members to ensure seamless communication and customer service

Requirements:
- Minimum of 2 years of experience in a call center or customer service role
- Strong communication skills in English and Arabic
- Knowledge of transportation and logistics industry practices and procedures
- Ability to multitask and work efficiently in a fast-paced environment
- Excellent problem-solving skills and attention to detail
- Proficiency in Microsoft Office and CRM software

If you meet the above qualifications and are looking to join a dynamic team in the transportation and logistics industry, please send your resume and cover letter to apply@recruitarab.com. We look forward to hearing from you.


Please inculde this job reference [23194-Call Center Representative] in the email when you send your application.

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