Client Operations Manager
Job Reference: 26553-Client Operations Manager
Company: RecruitArab - recruiter
Industry: Real Estate
Job Title: Client Operations Manager
Location: Dubai, UAE
Closing Date: 2024-09-18
Email Address: apply@recruitarab.com
We are seeking a highly skilled and motivated Client Operations Manager to join our dynamic Real Estate team in Dubai. The ideal candidate will be responsible for overseeing all client operations, ensuring smooth and efficient processes, and maintaining strong relationships with clients.
Key Responsibilities:
- Manage and oversee all client operations, including client onboarding, account management, and client support
- Develop and implement strategies to improve client satisfaction and retention
- Monitor key performance indicators and metrics to measure client success
- Collaborate with sales and marketing teams to identify opportunities for growth and expansion
- Work closely with clients to understand their needs and provide tailored solutions
- Handle client escalations and resolve issues in a timely and professional manner
- Stay up-to-date on industry trends and best practices to maintain a competitive edge
- Provide regular reports and updates to senior management on client operations and performance
Requirements:
- Bachelor's degree in Business Administration or related field
- [Random number] years of experience in client operations, preferably in the Real Estate industry
- Strong leadership and communication skills
- Excellent problem-solving and decision-making abilities
- Proven track record of managing client relationships and driving client success
- Ability to work effectively in a fast-paced and dynamic environment
- Proficiency in Microsoft Office Suite and CRM software
If you are a strategic thinker with a passion for client service and a drive for results, we would love to hear from you. Please send your resume and cover letter to apply@recruitarab.com by 2024-09-18.
Please inculde this job reference [26553-Client Operations Manager] in the email when you send your application.